I suggest you ...

Be very open that there is no user manual before they purchase the product.

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    rick.sanchez shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Rick – although there is no current manual, I diligently answer all support requests personally. If you ever run into issues or have any questions, please open a support request. If you have suggestions or ideas, share them as you did here.

    In fact, there will not be a formal user manual as this would actually be less flexible than continuing to add knowledge base articles and make it easy for users to search through support.

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